What Do Our Clients Say About Zenstein Kovalsky Buckalew?
Read what our clients say about our handling of their property damage claims.
I'd like to take this opportunity to thank you for your invaluable assistance in my battle to extract a fair settlement from my flood insurance company with regard to my four Hurricane-Sandy flood damaged properties at the Jersey Shore. I'm very much impressed with the maximum effort you made on my behalf as was evidenced by both the way you kept me appraised of your progress and the excellent settlements which I received as a result of your efforts on my behalf. I consider the fees which you charged me to be very reasonable in light of the fact that you did virtually ALL of the work and that without your help, I'd be paddle less up the proverbial creek. Without you,I doubt that I ever would have received the settlements which I desperately needed to rebuild and become whole again. Once again, thank you ever so much, and I highly recommend your services to anyone who finds themselves being low-balled by their insurance company as I was . Rest assured that should I ever again be the victim of a similar disaster, I'll not hesitate to retain your services.
Cass G. Homeowner
Hi Nickie, Thanks for letting me know that you mailed out my check yesterday! I want to take a moment to thank you for my experience with you and your firm. I have to say, being involved in a lawsuit can be an intimidating experience. However, you have been wonderful every step of the way. Not only have you kept me abreast of all information in a clear and concise way, but have made me feel like a friend in the process. You extended your personal cell to me when I needed to fax information. You let me know what was needed on my end to keep things moving forward and explained why each step was necessary. I genuinely felt that you held my hand in this journey and I can’t say I have had that experience with other law firms with whom I interact, both professionally and personally. Steve Feinstein also provided exceptional service as my attorney representing me in this case. I had complete confidence in him from our first interaction and that never faltered through the process. Steve was well informed and prepared and made sure I was, as well. He recognized my anxiety during our hearing and put me completely at ease. Steve was professional yet down to earth. I was delighted with the outcome and attribute it to Steve’s expertise. Thank you both for such a great experience. I am actually disappointed to not have an occasion to interact with you, so I do hope you will stay in touch with me here and there and let me know how Steve and you are doing! Thanks again. Kim A
Kim A. Property Damage, Homeowner
My husband and I were put in contact with Zenstein Kovalsky Buckalew where Michael Kovalsky represented us in a property damage case, where we felt the insurance company was not treating us fairly. We were immediately put at ease and removed from having to interact with the insurance company. Mr. Kovalsky and his terrific staff made my case their number one objective and obtained us a settlement that met our expectations without any need to negotiate personally. They were extremely nice and very professional and we would personally like to thank Nickie for explaining things to us in a way we could understand and keeping in touch with us every step of the way and helping us feel at ease. I would use Zenstein Kovalsky Buckalew if I ever needed to again and would highly recommend them. Lydia
I am writing to thank you and all those associated with our claims for the excellent service that was provided. It may seem like a normal day for you and your associates but for a group of veterans who just lost everything it was far from normal. We lost everything not just our building but over 90 years of memorabilia from WW 1 through the current war on terrorism. On behalf of all the members of American Legion Post 396 and myself I say Thank You. I hope you pass this on to the others and give them my thanks also, and I am looking forward to our continued work together. Thank you and God Bless! Patrick L. Post Adjutant
Patrick L., Adjutant
Hi, Nickie called yesterday and gave us the message that our check from our property damage claim is in the mail and on the way. She was very lovely. She left me a beautiful voice message wishing us well. I wanted to call and thank you personally. I’m sorry I didn’t get to speak to you today. I just wanted to say thank you very much for your services. We truly appreciate all that you did for us, the fighting you did and everything. You guys were wonderful to work with. I want to wish you a lot of health and happiness in your marriage with your new bride and a merry Christmas, happy new year, and happy holidays. And hopefully I never need your services again and I never have to speak to you again, but if I ever need anybody of your services, you’ll be the firm I call. Bill F.
Bill F. Homeowner
Thank you Zenstein Kovalsky Buckalew for trying your best to end this ongoing nightmare of the last four years. October 29,2012 my husband and I lost everything we worked our whole life for and no was came to our help. We put our faith in Allstate and FEMA as we paid our policy to both for over 42 years only to find out it was paid in vain. With the large payments we paid every year we thought for sure we were covered. The house policy was for $150,000, the Flood policy was for another $110,000, but it was not to be. We received $24,000. I was unable to get anyone to listen to us that we were left with nothing - clothes, furniture, wedding albums, baby albums, a lifetime we built together since 1966. Then came a phone call from a young woman and man that said let me help. You have no idea, Nickie was the lifeline I was praying for, I can't thank you enough. I know it was a hard fight and the insurance company never made good on their commitment to me for the face value of the property but at least you fought for me, now a widow on my own. Thank You. If there is ever anything I could do to spread the word of how wonderful your staff and you are, count me in. Nickie you walked me through every paper I needed to fill out, you helped me send and fill out computer work you needed. Thank you. Your many phone calls to see if I was Ok. The list goes on and on. I know how hard and how long you and your firm worked for us. At least we got something and I would have never even got that if it wasn't for your firm. Thank You Again, Judie P.
Judie P. Homeowner
I want to thank Zenstein Kovalsky Buckalew, LLC for all your time and work to obtain this additional settlement for us for our property damage claim. It will certainly help to reimburse some of our out-of-pocket expenses due to the property damage from Hurricane Sandy. I also want to thank Nickie personally for calming me down in the very beginning when I was hesitant to go through any more paper work, etc. as I was still remembering the stress and all we went through with the initial paperwork with Sandy and you assured me this would be painless - and it was. Again, my husband & I are very appreciative of Zenstein Kovalsky Buckalew and the settlement we are receiving. Sincerely, Nancy and Angelo S.
Nancy and Angelo S. Homeowner
Thank you very much for your good work. Special thanks to Nicky who was always so helpful and nice on the phone. Sincerely, Ruth Ann D.
Ruth Ann D. Homeowner
Thank you very much for your help in obtaining my insurance funds. I appreciate all your help and thank all of your office and team players for all their over and beyond efforts to get the job done. I appreciate all the help and follow through that made this process worth the wait. Lorraine D.
Lorraine D. Homeowner
This email serves as a note of tremendous appreciation for all your professional assistance from both you & your staff with my case against my insurance company. Your legal representation was outstanding from the front-end of the case to final check I received in the mail the other day. I was truly blessed to have you & your firm represent me in this matter. And without a doubt, if anything should occur in this area again & I should need legal assistance/representation you & your firm will be my first choice because Zenstein Kovalsky Buckalew are " BEST-IN-CLASS ! " Take good care & please share my email with your outstanding staff-I felt like family throughout this whole entire process! Kind Regards, Curtis B.
My wife and I would like to thank everyone at Zenstein Kovalsky Buckalew, LLC for their efficient and professional handling of our case. Michael, Nickie, Suzanne and yourself were always very accommodating throughout the long arduous ordeal. Suzanne and Nickie handled numerous questions and many follow up phone calls and never made us feel like we were a bother. We always felt that we were afforded the utmost of attention and we really appreciated that during what was a very trying time. Thanks again to you all.
Joe B. Homeowner
I just wanted to let you know how very pleased I was with the attention I received from your firm. Your employees were so helpful and courteous. I especially want to call attention to Nicky, who went above and beyond, she is terrific! Thanks again, your appreciative client, Stuart W.
Stuart W. Homeowner
Hi, I’m sure you are aware, but I received a letter from NJM stating they have sent a check in the amount of $56,659.85. Again, thank you so much for your hard work. You were truly professional and did a great job. I would definitely recommend you to others!! Respectfully, Anthony S
Anthony S. Property Damage, Homeowner