Claims against brokers and agents
Was your claim for water in your basement denied because your policy did not contain a “sump pump” or “water backup” endorsement? Did you receive insufficient funds from your insurance company to repair your loss because your policy had coverage limits that were too low?
Quite often, when an insurance claim is denied, or the policy’s coverage limits are insufficient to fully cover a claim, it is due to the fault of your insurance agent or broker. Insurance agents and brokers have certain duties and obligations to you, as the purchaser of an insurance policy. Failure to properly advise and assist you in obtaining appropriate insurance coverage can result in significant costs and expense to you, which are not covered by your insurance policy. We have decades of experience in pursuing claims against insurance professionals for:

  • Failing to obtain a policy with sufficient monetary coverage limits
  • Failing to offer appropriate coverage for your property
  • Failing to offer the best coverage available
  • Failing to advise you of other relevant coverage options
  • Failing to provide requested coverage


Zenstein Kovalsky Buckalew, LLC is licensed in Pennsylvania and New Jersey

Zenstein Kovalsky Buckalew, LLC remains open during this time of national health emergency.  In accordance with government direction and protocol, our firm is conducting most business remotely. All of our attorneys remain accessible through email and cellphone.  In addition, we have staff that will be answering phone calls from 9am – 4pm, Monday through Friday.


If you have difficulty reaching the firm or any of its attorneys through our remote network, please email Joseph Zenstein directly at  We thank you for your understanding during these challenging times.